What do bananas and technology have in common?
As the world's largest producer and marketer of high-quality produce, Dole maintains high standards for its products, which requires careful oversight of its entire operation. Dole manages every step in the production and logistics process, from growing and harvesting to packaging and distribution. This includes operating their own fleet of oceangoing vessels as well as managing their own terminal operations. They needed a software partner who could understand their distinctive requirements and implement a tailored solution for their supply ports in Latin America and their receiving ports in the US. Tideworks was called on to provide the right solution for Dole's vertically integrated business, address integration with multiple external systems, and handle deployments at multiple operation sites across continents. The company worked with Dole to determine the modifications necessary to the terminal management systems and then rolled out the software solutions at Dole's new terminal in San Diego, followed by 10 other locations. The result: a streamlined system that produced quantitative results for Dole, including efficient operations, enhanced customer service, and unprecedented cost savings. You might say we helped put the IT in fresh fruit!